Frequently Asked Questions
Welcome to our FAQ page! Here, you’ll find answers to some of the most common questions we receive about our air conditioning services. If you have any additional questions or need further assistance, don’t hesitate to get in touch with us.
What types of air conditioning systems do you install?
We install a variety of air conditioning systems such as split systems, VRF, VRVs and heat pumps. We’ll help you choose the best system based on your property size, cooling needs, and budget.
How often should I schedule maintenance for my air conditioning system?
We recommend scheduling maintenance at least once a year, preferably before the start of the cooling season. Regular maintenance helps ensure your system operates efficiently, prevents unexpected breakdowns, and extends its lifespan.
What is included in a typical air conditioning maintenance service?
Our maintenance service includes a thorough inspection of your system, cleaning of coils and filters, checking refrigerant levels, and testing the system for optimal performance. We also check and calibrate the thermostat and inspect electrical connections.
How quickly can you respond to an emergency repair request?
We prioritise emergency repair requests and strive to respond as quickly as possible. Our team is available 24/7 for urgent repairs to ensure your air conditioning system gets back up and running with minimal disruption.
Do you offer free consultations for new installations?
Yes, we offer free consultations for new air conditioning installations. During the consultation, we’ll assess your needs, recommend suitable systems, and provide a no-obligation quote.
Are your technicians qualified and insured?
Absolutely. All our technicians are fully qualified, trained, and insured to perform air conditioning installations, repairs, and maintenance. We adhere to industry standards and safety regulations to ensure high-quality service.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, bank transfers, and cash. Please let us know your preferred method of payment, and we’ll accommodate your needs.
Do you offer any warranties on your installations and repairs?
The warranty on our parts are mainly 5-7 years but we offer personal 1 year warranty also.
How can I book an appointment or request a service?
You can book an appointment or request a service by contacting us via phone, email, or through our website’s contact form. We’ll schedule a convenient time for you and ensure our team is ready to assist with your air conditioning needs.